Refund Policy

Refund Policy

If you are not satisfied with your order, contact us within 14 days of delivery.

Return eligibility

To be eligible for a return, products must be unused, unopened and in their original packaging. For hygiene reasons, opened nose strip boxes cannot be returned.

Damaged or incorrect items

If your item arrives damaged or incorrect, contact us with your order number and photos. We will review the issue and help with a replacement where appropriate.

Refunds

Once a return is received and approved, the order amount will be returned to the original payment method. Processing times depend on your payment provider.

Contact

Start a return request by contacting support@noxeoriginal.com. Do not send returns to the registered office unless we provide that address in written return instructions.

Company information

Noxé Original is operated by:
TOTH GLOBAL VENTURES LIMITED
Registered office: Unit B, 11/F, Yam Tze Commercial Building, 23 Thomson Road, Wan Chai, Hong Kong
BRN: 78021674